ABR Return Policy
PLEASE NOTE REFUNDS WILL NOT BE ISSUED FOR SHIPPING COSTS
- Returns must be postmarked within 14 days of the product's delivery date.
- If a customer wishes to return an item, items must not be worn, altered, or damaged. Purchases made on the online store can only be returned by shipping to Alex Bowman Racing (ABR).
- Returns will not be accepted in person or at-track merchandise trailers.
- ABR reserves the right to refuse returns that do not meet the qualifications previously listed.
- ABR reserves the right to refuse or limit quantities to anyone we believe may be purchasing items for resale. Under management’s discretion, such sales that are suspected to be a reseller are FINAL and no returns will be granted.
- Customers are responsible for the shipping costs incurred by the return; ABR will not provide a pre-paid shipping label.
- A refund will not be issued until ABR receives and verifies the item's original order number.
- ABR will not refund for return shipping costs.
- Customers are responsible for making a replacement order if needed. Alex Bowman Racing will not cover shipping costs of the new order or deduct the price of the replacement item(s).
DAMAGED OR DEFECTIVE ITEMS
If your items are damaged, defective, or do not match your order, please email firstname.lastname@example.org
Please include your name, order number, and the issue with your order (if applicable, send us a picture). We'll be in touch as soon as possible with a resolution.
If you'd like to re-order the same item in a different size and return your original order you may as long as the guidelines above are followed. Unless it's a mis-ship on our part, all return and exchange shipping costs will be the responsibility of the customer. Once the returned item shows up, we'll get it processed for you right away.
Alex Bowman Racing
Attn: Store Returns
407 Performance Road
Mooresville, NC 28115